Freight payment companies frequently tout audit savings as a key metric to validate the ROI for their customers. Some of these savings are actually an indication of an inefficient and broken process that detracts from the value of outsourcing freight payment, but that topic will wait for a later post.Generally, any amount deducted from the billed amount is reported as a savings to customers. Therein lies the problem.
Many times, freight payment providers who “short pay”...
at Monday, June 25, 2012 |